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Westfield Rewards Privacy Policy

This website is operated for Westfield Heath by Reward Power Limited ("Reward Power"), Registered in England, Company Number 7978668.

What Data We Collect

This policy covers how Westfield Rewards treats the personal information that it collects. Personal information is information about you that is personally identifiable. In order to protect your privacy, Westfield Rewards only collects and stores your name, sex, e-mail address, age, postal address and if you allow us, information on your personal preferences, shopping habits and discount and benefit preferences.

The details supplied to our Retailers (to which Westfield Rewards has no access) are governed by a different set of rules. Please consult with the Retailer concerned.

Westfield Rewards does not retain any information about you if you are not registered on our website.

Sharing Of Data

Westfield Rewards will use the information that you provide, together with other information including records of sites that you visit through Westfield Rewards for administrative and marketing purposes, including but not limited to providing you with tailored offers and highlighting products and services that we believe may be of interest to you by providing a tailored online experience and, where you have opted to receive it, tailored email newsletters and marketing.

Incorrect Cashback payment or withdrawal

If you request that we investigate an incorrect Cashback payment or withdrawal we may need to contact the merchant or payment provider concerned. In this instance only information directly required to investigate your query will be shared.

Suspicion of Fraud

Westfield Rewards is very active in combating and preventing fraudulent purchases. If we suspect that purchases on your account may be fraudulent or in contravention of the terms and conditions of service, or if we require further clarification from the merchant we may need to share with the merchant(s) concerned, and/or legal bodies the information that we hold about you.

We strictly adhere to the requirements of the data protection legislation in the UK.

Access To Data

Your registration on Westfield Rewards will be made available to Westfield Health but this information is limited to first and last name and, if relevant, unique identifier (such as your Policy Number).

Use Of Data

Westfield Rewards uses information for the following general purposes:

We also use IP addresses to analyse trends, administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. For audit and legal reasons, information received in this way may be retained and, if so retained, will be kept securely.

Use Of Cookies

‘Cookies’ are a technology that is used as part of our normal business procedure to allow you to 'auto-login', so that you do not need to re-enter your password each time you visit the site.

In the course of serving advertisements to this site, our third-party advertiser may place or recognise a unique "cookie" on your browser. In order for Cashback to be collected you must enable cookies in your browser, firewall or other security software.


This policy only covers how Westfield Rewards uses the information stored about you. If you are using a version of this website that is provided to you by a third party as a benefit of being a Policyholder then the information collected on this site is also the property of that organisation. Your data may also be covered by their own privacy policy. The Westfield Rewards privacy policy registration number is 25678949.

Westfield Rewards expressly reserves the right to alter this policy from time to time.

If you have any concerns or queries about your privacy with Westfield Rewards, please contact us using the Help Desk.

Version 3.1 Updated February 2014